Tag: poor-customer-service
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Central Air to Heat Pump Upgrade: When Guilt Leads to Questionable Decisions
March-April 2025 If you read my previous post about the emergency boiler replacement, you know that Company PPH didn’t exactly shine during that crisis, while Company NCS stepped up and saved Thanksgiving. You also know that I felt guilty about the miscommunication and decided to give PPH the heat pump job to make it right.…
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Emergency Boiler Replacement: When Your Service Company Isn’t There When You Need Them
November 2024 Planning Ahead (That Didn’t Matter) Our Triangle Tube Prestige Solo 110 boiler had been breaking down occasionally, and each service call was costing a minimum of $1,200. I got so frustrated with service companies that I learned to fix minor issues myself. But every technician told me the same thing: boilers have a…
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Pella Architect Series Windows: The Review I Should Have Posted 14 Years Ago
Why I Will Never Buy Pella Windows Again Product: Pella Architect Series Double-Hung Windows Specification: Double pane, E-glass coating, wood interior, primed Installation: 2009-2010 Review Date: January 2026 (15+ years of use) Rating: ★☆☆☆☆ (1/5 stars – and that’s generous) Note: I should have written this review 14 years ago. Maybe I could have saved…
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Even that's Odd 